Shipping Policy
At LitCoco, we're committed to providing our valued customers with a seamless and reliable shopping experience. This Shipping Policy outlines our shipping procedures and guidelines to ensure you receive your orders promptly and in excellent condition.
Shipping Destinations
We ship internationally and offer both domestic and international shipping. Please note that specific shipping options and fees may apply depending on your location.
Order Processing Time
- All orders are typically processed within 1-2 business days after payment confirmation.
Shipping Methods
We offer the following shipping methods for your convenience:
- Standard Shipping: Estimated delivery time is 10-15 business days Internationally.
Please note that delivery times may vary based on your location, local customs, and other factors beyond our control.
Shipping Fees
Shipping fees are calculated based on the weight of the items in your order, your chosen shipping method, and your shipping destination. The exact shipping fee will be calculated at checkout, and you will have the opportunity to review the cost before finalizing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate its delivery date.
Shipping Issues
While we strive to ensure a smooth shipping process, unforeseen circumstances can sometimes lead to shipping issues. If you encounter any problems with your shipment, please contact our customer support team at support@litcoco.com as soon as possible. We'll work diligently to resolve the issue and provide you with the best solution.
Lost or Delayed Shipments
In the rare event of a lost or significantly delayed shipment, LitCoco will initiate an investigation with the shipping carrier to locate your order. If we are unable to locate the shipment, we will offer you the choice of a replacement order or a full refund for your purchase.
Contact Us
If you have any questions or require further information regarding our Shipping Policy, please don't hesitate to contact our customer support team at support@litcoco.com .Thank you for choosing LitCoco. We appreciate your business and look forward to serving you with top-quality products and reliable shipping services.
Warm regards,
Founder,
LitCoco